We want you to love it. If you don't, you may return your purchase within 30 days of delivery. All you need to do is visit our Customer Support Center for instructions. Return credits are issued within 24 hours once the item is received and inspected. Please note that shipping charges are non-refundable. The cost of return shipping will be deducted from your refund.
If your item arrived damaged or defective, we are happy to arrange for a prompt replacement. Please note that damages and defects must be reported within 30 days of delivery. Click here to report any damages or defects.
Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way). Please note that customized products cannot be returned.
We make your Custom Sunglasses to your exact and perfect specifications and begin production soon after you place your order. You can cancel or change your order within 12 hours after placing it by emailing us at firstname.lastname@example.org or via our Customer Support Center or calling us at (727) 674-1465. If you cancel your order during this 12 hour period, we will refund your order total. After this 12 hour period, production is already underway and we cannot make changes or accept cancellations.